Privacy Policy

Last Updated: June 2026

At [INKA SPIRIT DMC Cusco] we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request information, or book tours and travel services with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Inka Spirit DMC Perú is a travel company based in Cusco, Peru, specializing in cultural, spiritual, and adventure tours, including Machu Picchu tours, Sacred Valley experiences, trekking programs, and customized travel packages throughout Peru.

For any questions regarding this Privacy Policy, please contact us:

Company Name: Inka Spirit DMC Perú
Address: Ricardo Priale, Cusco, Peru
Email: info@inkaspirit.net
Phone / WhatsApp:
Website: www.inkaspirit.net

2. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Nationality
Date of birth
Passport information
Email address
Telephone number
Home address
Emergency contact information
Dietary requirements
Medical information voluntarily provided by you
Travel preferences and special requests

Payment Information

When making a reservation, payment information may be collected through secure third-party payment processors. We do not store complete credit card information on our servers.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and analytics data

3. How We Use Your Information

We use your personal information to:

Process tour reservations and travel arrangements.
Confirm bookings and issue travel documents.
Purchase entrance tickets to Machu Picchu and other attractions.
Coordinate transportation, hotels, guides, and other tourism services.
Communicate with you regarding your trip.
Respond to inquiries and customer service requests.
Improve our website and services.
Send promotional information and special offers, when permitted by law.
Comply with legal and governmental requirements.

4. Sharing Your Information

In order to operate your travel arrangements, we may share your information with trusted third parties, including:

Tourism Service Providers

Hotels
Transportation companies
Professional tour guides
Trekking operators
Restaurants
Travel insurance providers

Government Authorities and Institutions

Machu Picchu entrance authorities
Ministry of Culture of Peru
Immigration authorities
National park authorities
Other governmental entities when legally required

Payment Providers

We may share information with secure payment gateways and financial institutions to process transactions.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Passport Information and Travel Documentation

Certain tours in Peru, including visits to Machu Picchu and train services, require passport information and personal identification details.

By booking with us, you authorize us to use the information provided solely for the purpose of:

Purchasing entrance tickets
Processing train tickets
Making hotel reservations
Completing transportation requirements
Meeting government regulations

You are responsible for ensuring that all information provided is accurate and up to date.

6. Medical Information

Some tours and trekking activities in Peru involve high-altitude destinations.

If you voluntarily provide medical information, allergies, dietary requirements, or health conditions, we will use this information only to:

Enhance your safety during the trip.
Inform guides and service providers when necessary.
Respond appropriately in case of emergencies.

The provision of medical information is voluntary but may be important for your safety.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

Improve website performance.
Analyze website traffic.
Remember your preferences.
Enhance user experience.
Measure marketing effectiveness.

You may disable cookies through your browser settings; however, some website functions may not operate properly.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect your information, no method of transmission over the Internet can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Provide travel services.
Fulfill legal obligations.
Resolve disputes.
Maintain accounting and business records.
Comply with tourism and governmental regulations.

When information is no longer required, we will securely delete or anonymize it whenever reasonably possible.

10. International Data Transfers

Because we serve international travelers, your information may be transferred and processed in countries other than your country of residence for the purpose of organizing your travel services.

By using our services, you consent to such transfers where permitted by applicable law.

11. Your Rights

Depending on your country of residence and applicable laws, you may have the right to:

Access your personal information.
Request corrections to inaccurate information.
Request deletion of your information.
Withdraw consent where applicable.
Request restrictions on processing.
Object to certain uses of your information.
Request a copy of your personal data.

To exercise these rights, please contact us using the information provided in this Privacy Policy.

12. Marketing Communications

We may occasionally send newsletters, travel updates, and promotional offers.

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in our emails; or
Contacting us directly.

Opting out of marketing communications does not affect service-related communications regarding your reservations.

13. Third-Party Websites

Our website may contain links to third-party websites, including hotels, payment processors, tourism providers, and social media platforms.

We are not responsible for the privacy practices of these external websites and encourage you to review their privacy policies.

14. Children’s Privacy

Our services are not directed toward children under the age of 18 without parental or legal guardian involvement.

We do not knowingly collect personal information from children except where necessary for family travel arrangements and with the consent of a parent or legal guardian.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on this website.

We encourage you to review this page periodically to remain informed about how we protect your information.